Progress Reports on Implementation of the Public Service Agreement 2010-2014

Progress Reports on implementation of the Public Services Agreement 2010 -2014 are published by all Government Departments & Agencies. The Reports published by the Department of Social Protection are set out below.

2012 - Revised Action Plan

Social Protection and its agencies (Citizens Information Board, Pensions Board)

• Integrated Action Plan for the Department of Social Protection and its agencies (Citizens Information Board, Pensions Board) (PDF 311KB)

2011 - 2^nd Progress Update

Department of Social Protection

• Department of Social Protection Action Plan Second Progress Report (PDF 295KB)

2011 - 1^st Progress Update

Department of Social Protection

• Part A - Department of Social Protection Action Plan First Progress Report (PDF 295KB)
• Part B - Department of Social Protection Action Plan First Progress Report Savings Verification (PDF 257KB)

Citizens Information Board

• Part A - Citizens Information Board Action Plan First Progress Report (PDF 194KB)
• Part B - Citizens Information Board Action Plan First Progress Report Savings Verification (PDF 182KB)

Pensions Board

• Part A - Pensions Board Action Plan First Progress Report (PDF 177KB)
• Part B - Pensions Board Action Plan First Progress Report Savings Verification (PDF 154KB)