How to Make a Comment or Complaint to the Department
This page sets out the different ways in which you can submit comments or complaints in relation to the Department's Schemes and Services
Submit a comment or complaint
The Department has a formal comments and complaints procedure in place to allow customers give feedback on the quality of services they receive. We want customers to let us know when things go wrong, when they get a good service, or how services can be improved. Mail qcs@welfare.ie to submit a comment or complaint. Your comments will be dealt with in confidence.
Details of the Department's Comments and Complaints Procedures
Let us know when things go wrong, when you get good service, or how we can improve our services
A complaint may be made against the Department if it does not comply with the provisions of Sections 25, 26, 27 and 28 of the Disability Act, 2005.
This website was redesigned in 2008 to provide a more accessible, user-centred service and to support the introduction of an enhanced range of online services. We are continually improving the range of information and services we provide on this website. Use this online form to submit comments or suggestions in relation to this website.
Contact information for all the Departments Offices is available on the "Contact Us" area of the website.