If you are unhappy with a Deciding Officer’s decision, you should appeal within 21 days of receiving it. The Chief Appeals Officer has discretion to extend this period in certain circumstances.
You can appeal by completing a form, which you can get from your local Social Welfare Office, or you may explain your appeal in a letter. The important thing is that you set out your case fully.
The local Social Welfare Office will be happy to pass the form or letter to the Chief Appeals Officer for you or you may send it direct to:
Chief Appeals Officer
Social Welfare Appeals Office
D’Olier House
D’Olier Street
Dublin 2
In your appeal you should give:
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your name,
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your address,
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your Personal Public Service Number (PPS No.) (same as RSI number),
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the type of payment you wish to claim,
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the decision you are appealing against, and
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the reasons why you believe the decision is wrong.
You should also include the Deciding Officer’s written decision, or a copy of it. This will help the Appeals Officer in dealing with your appeal.
If you wish to obtain any information or documents that the Deciding Officer used in reaching the decision, contact the section of the Department of Social Protection that dealt with your application.