When we receive your form or letter of appeal, we will send you an acknowledgement. We must then pass it to the Department for their comments on the points you make to support your case. The Department may change their decision at this stage because of any new evidence. If they don’t change the decision, an Appeals Officer will consider your case.
The Appeals Officer may decide to hold an oral hearing of your appeal, and will invite you to attend. On the other hand, the Appeals Officer may be able to deal with your case on the basis of written evidence you provided. Either way, you will get a letter telling you the outcome of your appeal.