Requests for information under the Acts are decided by specially appointed officials (called ' FOI Officers').
On receipt, requests will be referred for decision to the FOI Officer in the office or section where the records are held. Your request will be acknowledged and you may be contacted to clarify details of your request, if necessary.
You will be notified in writing of the FOI Officers decision within 4 weeks of receipt of your request. Where your request is being refused, you will be notified of the reasons for the refusal to grant your request, whether fully or partly. If your request is approved, you will be advised of the arrangements for giving you access to the records.